Shipping Policy

Thank you for shopping with Zhiweizhai. We are committed to processing and shipping your order as efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Orders are not normally processed or shipped on weekends or public holidays.

Shipping Times

Most orders are expected to arrive within approximately 1-2 business days after shipment. Actual delivery times may vary depending on your location, shipping method, carrier availability, and other circumstances outside our control.

Shipping Costs

Available shipping options and applicable shipping costs will be displayed at checkout before you complete your purchase.

Tracking Information

When tracking information is available, you will receive a shipping confirmation email containing your tracking details after your order has been shipped.

Shipping Delays

Occasionally, shipments may experience delays due to weather conditions, carrier disruptions, holidays, customs processing, or other circumstances beyond our control.

Incorrect Shipping Information

Please make sure that your shipping information is accurate and complete before submitting your order. Zhiweizhai is not responsible for delays or delivery problems caused by incorrect or incomplete information provided at checkout.

Lost or Missing Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. If you are still unable to locate your package, please contact us and we will do our best to assist you.

International Shipping

International shipping availability may vary depending on the destination. Available shipping options and applicable costs will be displayed during checkout when available.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Zhiweizhai Fast Food LLC
633 N Spring St 5
Los Angeles, CA 90012
United States

Email: online@zhiweizhai.shop
Phone: +1 (626) 640-7989